©2024. All Rights Reserved. | Terms of Service | Privacy Policy
Personal Information Category
Description
Source Categories
Business Purpose for Collection
Third Parties With Whom we May Share Personal Information
• SSN • State ID Card • Passport • Driver’s License
• Directly from you (or a member who named you as beneficiary) • Employer, Plan Sponsor, or their Administrator • Third Parties Insurance Carriers and/or Agents and Brokers
• Quotes for products and services • Policy Administration and/or Claims processing • AGIA services to the client • Marketing/Analytics • Direct Marketing • Communication with Individuals
• Insurance Underwriter • Vendors • Service Providers • Employer
• Company or School Name • Title • Alias • Mailing Address • E-Mail Address • Telephone Numbers
• Directly from you (or a former member who named you as beneficiary) • Employer, Plan Sponsor, or their Administrator • Third Parties Insurance Carriers and/or Agents and Brokers
• Quotes for products and services • Policy Administration and/or Claims processing • AGIA services to the client • Marketing/Analytics • Direct Marketing • Communication with Individuals
• Vendors • Service Providers • Employer/Client
• Age • Gender • Race • Sexual Orientation • Marital Status • Veteran Status • Beneficiaries/Dependents • Physical or Mental Disability
• Directly from you (or a former member who named you as beneficiary) • Employer, Plan Sponsor, or their Administrator • Third Parties Insurance Carriers and/or Agents and Brokers
• Quotes for products and services • Policy Administration and/or Claims processing • AGIA services to the client • Marketing/Analytics • Direct Marketing • Communication with Individuals
• Vendors • Service Providers • Employer/Client
• Client/Member • Account • Name/Number • Policy Number • Employee/member ID Number
• Directly from you • Employer, Plan Sponsor, or their TPA • Third Parties • Insurance Carriers and/or Agents and Brokers
• Quotes for products and services • Policy Administration and/or Claims processing • AGIA services to the client • Marketing/Analytics • Direct Marketing • Communication with Individuals
• Insurance Underwriter • Vendors • Service Providers • Employer/Client
• Financial Account Numbers • Credit Card Numbers (Payment Card Data) • Consumer Reporting Data • Insurance Account Numbers
• Directly from you • Employer, Plan Sponsor, or their TPA
• Policy Administration
• Vendors • Service Providers
• Inferred Data (Health) • Status of Disability • Data collected by a Healthcare Provider or Health Insurance Company Subject to HIPAA or CMIA • Payment Information for Healthcare Services • Information About a Consumer’s Diagnosis or Treatment for Health Conditions • Patient records, clinical trial records
• Directly from you • Employer, Plan Sponsor, or their TPA • Third Parties • Insurance Carriers, Agents or Brokers
• Policy Administration and/or Claims processing • AGIA services to the client • Communication with Individuals
• Vendors • Service Providers • Employer
• Any Policy or Documentation or Subsequent Information Submitted to AGIA in Order to Obtain Quotes for a Product or Service
• Directly from you (or from a current or former plan member who named you as a beneficiary) • Employer, Plan Sponsor, or their TPA • Third Parties • Insurance Carriers, Agents or Brokers
• Quotes for products and services • Policy Administration and/or Claims processing • AGIA services to the client • Marketing/Analytics • Direct Marketing • Communication with Individuals
• Vendors • Service Providers • Employer/Client
• Job/Role Titles • Resume with Work History
• Directly from you • Employer, Plan Sponsor, or their TPA
• Policy Administration and/or Claims processing
• Vendors • Service Providers • Employer
• Service Records • Personal Property • Customer Service Records • Communication Preferences • Other Preferences
• Directly from you (or from a current or former plan member who named you as a beneficiary) • Employer, Plan Sponsor, or their TPA • Third Parties • Insurance Carriers, Agents, or Brokers
• Quotes for products and services • Policy Administration and/or Claims processing • AGIA services to the client • Marketing/Analytics • Direct Marketing • Communication with Individuals
• Vendors • Service Providers • Employer/Client • Non-Client Business Partners
• Customer Service Call Center Recordings • Voicemails
• Directly From You
• Quotes for products and services • Policy Administration and/or Claims processing • AGIA services to the client • Marketing/Analytics • Direct Marketing • Communication with Individuals
• Vendors • Service Providers
• We disclose personal information with third parties or affiliates that we in good faith believe are appropriate to enable them to provide services to you and to contact you regarding additional products and/or services that you have expressed an interest.
• Cooperation in investigations of suspected fraud or other illegal activity, situations involving potential threats to the physical safety of any person, or to conduct investigations of violations of the -site’s Terms of Use or the Terms of Service Agreement, or as otherwise required by law. This may also include protecting and defending the rights, property, or safety of AGIA, other users of this Site or responding to claims that any content violates the rights of third parties.
• Certain federal, state and local laws or government regulations may require us to disclose non-public personal information about you. In these circumstances, we will use reasonable efforts to disclose only the information required by law, subpoena or court order to be disclosed.
• We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
• As with any other business, it is possible that in the future we could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to personal information maintained by us, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended.
• As otherwise permitted by federal or state law.
• Some internet browsers offer the user a “Do Not Track” technology. The Do Not Track (DNT) header is the HTTP header field DNT that requests that a web application disable either its tracking or cross-site user tracking of an individual user. At the current time, this Site does not have the capability of recognizing a “Do Not Track” request.
• The website does not automatically recognize your e-mail address. You only receive e-mail from us if you check a box indicating an interest in a particular e-list or if you provide an e-mail address for a customer service inquiry and need an answer via e-mail. We collect the e-mail addresses of those who communicate with us via e-mail and online forms, including those who specifically check a box to subscribe on our online forms (for example, request for information on this website). Any user who signs up for e-mails can unsubscribe or manage his/her subscription by linking to the personal URL e-mailed to all subscribers. Every e-mail sent also includes information about how to stop receiving e-mails from us.
• We do not share the e-mail addresses we collect with similar benefits organizations.
• For the convenience of our visitors and customers, this website may contain links to other sites. While we generally try to link only to sites that share similar high standards and respect for privacy, we are not responsible for the content, products or services offered or the privacy and security practices employed by these other sites.
• AGIA is not responsible for the content or privacy practices of linked websites or their use. Once you leave the Site using an external link, you should refer to those websites’ privacy policies, terms of use, and practices in order to evaluate how they will handle any information they collect from you.
• This section of the Privacy Policy describes the rights of California residents under the California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act of 2020 (“CPRA”). The CCPA and CPRA requires that we provide privacy information to California residents and we use this separate section to ensure compliance with the CCPA and CPRA requirements. This section applies solely to natural persons residing in California (“Consumers”), and does not apply to individuals living elsewhere, businesses or other corporate entities.
• Personal Information is information that identifies, relates to or could reasonably be linked with a particular California resident or household. We do not sell your personal information. The CCPA and CPRA requires disclosure of this fact.
• You may have the right to confirm whether we process certain information or what information we process, and to obtain a copy of that information in a format that allows you to transmit the information to another business without difficulty.
• Once we receive and confirm your identity and verifiable consumer request, we will disclose to you the following at your direction (with various exceptions):
a) The categories of personal information we collected about you in the last 12 months;
b) The categories of sources for the personal information we collected about you in the last 12 months;
c) Our business or commercial purpose for collecting or selling that personal information;
d) The categories of third parties with whom we share that personal information;
e) The specific pieces of personal information we collected about you;
f) If we sold or disclosed your personal information for a business purpose a list of the personal information types that each category of recipient purchased; and
g) If we disclosed your personal information to a third party for a business purpose, a list of the personal information types that each category of recipient received.
• You have the right to request that AGIA delete any of your personal information we collected from you and retained, with certain exceptions. You will need to submit a valid and verifiable request so AGIA can confirm your identity and/or authorization to make such a request. AGIA will determine if retaining the information is permitted or required under the law. If no retention conditions apply, we will delete your personal information from our records and direct any Service Providers to do the same.
• Taking into consideration the nature of the personal information and the purposes of the processing of your personal information, you may have the right to correct inaccuracies in such information. Upon submission to AGIA of a valid and verifiable request where your identity and authorization can be confirmed, AGIA will use all reasonable efforts to correct the inaccurate information.
• AGIA processes sensitive personal information only as necessary in performance of our services to ensure the security and integrity of your information or as otherwise specified under regulation. Because AGIA does not process your sensitive personal information for other purposes, there is not a mechanism for you to limit the processing of this information.
• AGIA does not engage in automated processing of personal information to make decisions that yield legal or other material consequence. Because we do not engage in this processing, AGIA does not provide a mechanism for you to limit our processing of personal information in this manner.
• AGIA does not sell your personal information; therefore we do not provide a mechanism for you to limit our processing of personal information in such a manner.
• AGIA will not discriminate against you for exercising any of your rights under the CCPA or CPRA. Examples of discrimination could be charging you inflated rates by imposing penalties or granting discounts or other benefits, denying you goods or services or providing you a different level of quality of goods or services.
• Any acts of discrimination are prohibited by the CCPA and CPRA and AGIA will not engage in them.
• In our Privacy Policy, sections titled, “Personal Information We Collect”, “How We Use Your Personal Information”, and “AGIA Personal Information Processing” outline the personal information we collect, its sources and how we use it for all consumers we interact with, including California residents. In effect, it is used to provide and manage products and services we provide and support our everyday operations, including risk management, legal and compliance requirements.
• You, or a person authorized by you to act on your behalf, or an entity registered with the California Secretary of State and authorized by you to act on your behalf, can make a request regarding your personal information under the CCPA and CPRA. You may also make a request on behalf of your minor child.
• If you would like to exercise your right to request a copy of your personal information or your right to delete your personal information, please contact AGIA customer service by calling (800) 424-5181, by email at compliance@agia.com, or utilize regular mail by using the following address:
AGIA Affinity Office of Administration P.O. Box 26450 Phoenix, AZ 85068• We reserve the right to change or supplement this Privacy Policy at any time by posting the changes on this Site. Any changes AGIA makes to this Privacy Policy become effective immediately when the revised Policy is posted on this Site. By using this Site, you accept the terms and conditions of this Privacy Policy and you agree to review this Privacy Policy from time to time to stay informed of changes that may occur. This Privacy Policy also applies to personal information that we maintain on former customers. If we make any changes regarding disclosure of personal information to third parties, we will attempt to contact you prior to the date the modified policy is scheduled to take effect. We will post notice of the new Privacy Policy from the privacy links on our Site. Your use of the Site following such change constitutes your agreement to follow and be bound by the Privacy Policy as changed.